STORE POLICY
CUSTOMER CARE
At Runyaro, we are committed to providing exceptional customer service and a thoughtful luxury shopping experience.
For questions about a product, an existing order, or general assistance, please contact us at [insert customer service email]. Please include your full name and order number when contacting us about a purchase.
We aim to respond within 1–2 business days, excluding weekends and holidays.
PRODUCT INFORMATION
We make every effort to present our products, materials, colors, measurements, and details as accurately as possible.
Please note that colors may appear slightly different depending on your screen settings, lighting, and photography. Because some Runyaro pieces include handcrafted or specialty components, slight variations may occur and are not considered defects.
ORDER ACCEPTANCE
All orders are subject to availability and payment approval.
Runyaro reserves the right to refuse, limit, or cancel an order if an item is unavailable, pricing information is incorrect, payment cannot be verified, or fraudulent activity is suspected.
If an order is canceled after payment has been processed, a refund will be issued to the original payment method.
PAYMENT
Runyaro accepts the payment methods displayed at checkout. All prices are listed in U.S. dollars unless otherwise stated.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
PRIVACY & SECURITY
Your privacy is important to us. Personal information collected through our website is used to process purchases, communicate order updates, provide customer service, and improve your shopping experience.
Payments are securely processed through authorized third-party payment providers. Runyaro does not sell or rent your personal information.
INTELLECTUAL PROPERTY
All content on the Runyaro website, including product designs, photographs, logos, graphics, text, trademarks, and brand elements, is owned by or licensed to Runyaro.
Website content may not be copied, reproduced, distributed, modified, or used for commercial purposes without written permission from Runyaro.
WEBSITE USE
By using this website, you agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access, or use the website for unlawful or fraudulent purposes.
Runyaro reserves the right to restrict access to the website when misuse or suspicious activity is identified.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Runyaro is not responsible for indirect, incidental, or consequential damages resulting from the use of this website or its products.
Nothing in this policy limits rights that cannot legally be excluded under applicable consumer-protection laws.
POLICY CHANGES
Runyaro reserves the right to update these policies at any time. Changes become effective once they are posted on the website.